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The Industry’s Best Service & Support
Choosing a FORMAX® forming or slicing system assures you of service beyond compare. As your partner in technology, we have an ongoing responsibility for the daily performance of your machine. And it’s why we’re so deeply committed to providing 24/7/365 technical support, multi-lingual training, a complete OEM parts inventory and thorough equipment documentation. |
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Technical Support
• Free 24/7/365 telephone troubleshooting service. Emergency support year round.
• No charge service support visits.
• New product development assistance.
• Engineering & R&D backup.
Customer Training
• At your plant or ours.
• Customized training programs.
• Multi-lingual capabilities.
Product & Equipment Documentation
• Multi-lingual Training Manuals and Schematics specific to each piece of equipment.
• Service Bulletins to keep you informed of any changes to your equipment, also available online.
• Timely, equipment specific InFORMAXtion Sheets with helpful hints on operation and maintenance, also available online.
• Complete Service Records of individual machines. |
OEM Parts & Tooling
• Original quality and performance.
• Stocks most forecasted service parts, 99% serviceability.
• Fair prices.
New – Quick Pick PM Kits For Your Formax® Forming System
Save time and money with Formax®'s Quick Pick PM Kits. All the parts you need for your next forming machine PM can be ordered with a single PM Kit part number and at a reduced price. Learn More
You Get Support Like No One Else!
What other supplier provides troubleshooting service 24 hours a day, 365 days a year?
Who else provides emergency support at a moment’s notice for both personnel and parts 24 hours a day?
Who else performs annual service support visits at no charge?
Who else strives to maintain 99% serviceability for most replacement parts?
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